If you have experienced a delayed flight with Wizz Air, you may be entitled to compensation under the European Union Regulation 261/2004. This regulation ensures that air passengers are protected and have rights when their flight is disrupted. In this article, we will provide you with the necessary information on your rights to flight compensation, the regulations that govern this, and the steps you need to take to claim it.
Under EU Regulation 261/2004, passengers are entitled to compensation if their flight is delayed, cancelled, or they are denied boarding. The amount of compensation varies depending on the distance of the flight and the length of the delay. For flights within the EU of less than 1,500 kilometers, the compensation is €250 for a delay of 3 hours or more. For flights between 1,500 and 3,500 kilometers, the compensation is €400 for a delay of 3 hours or more. For flights over 3,500 kilometers, the compensation is €600 for a delay of 4 hours or more.
It is important to note that the delay must be within the control of the airline. This means that delays due to extraordinary circumstances such as severe weather, air traffic control restrictions, or security risks may not be eligible for compensation. However, if the delay is due to the airline’s own operational issues, then passengers have a right to claim compensation.
If you believe you are entitled to compensation for a delayed flight with Wizz Air, you should first contact the airline to file a claim. You will need to provide them with your booking reference, flight details, and any other relevant information to support your claim. Wizz Air may require additional documentation such as boarding passes or receipts, so be sure to have these on hand.
If Wizz Air rejects your claim, or if they do not respond within a reasonable timeframe, you can escalate your claim to the National Enforcement Body in the country where the delay occurred. They will review your case and may intervene on your behalf to ensure that you receive the compensation you are entitled to.
It is important to be aware of your rights as a passenger and to take action if you believe you have been unfairly impacted by a flight delay. By understanding the regulations and the steps to take in the event of a delay, you can ensure that you receive the compensation you deserve.
In conclusion, if you have experienced a delayed flight with Wizz Air, you have rights as a passenger to claim compensation under EU Regulation 261/2004. It is important to understand the regulations, know your rights, and take the necessary steps to claim your compensation. By following the instructions provided in this article, you can ensure that you receive the compensation you are entitled to for your disrupted flight.